Privacy Policy for Crying Out Loud

At Crying Out Loud, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our application.

1. Collection of Personal Information We collect personal information that is necessary for providing our services. The types of personal information we may collect include:

  • Name
  • Email address
  • Contact details
  • Device information (e.g., IP address, device type)
  • Payment details (if applicable)
  • Any other information you provide directly to us through our app, website, or other communications.

We may also collect non-identifiable information such as usage data, analytics, and cookies to improve the functionality of our app.

2. How We Collect Information We collect personal information in several ways, including:

  • When you create an account or register with us.
  • When you use our app or engage with our services.
  • When you contact our support team.
  • When you participate in surveys, promotions, or provide feedback.

We may also collect information through third-party platforms you connect to our app.

3. Use of Personal Information The information we collect is used for:

  • Providing and managing our services.
  • Enhancing user experience and improving our app’s functionality.
  • Communicating with you about updates, offers, and promotions.
  • Processing transactions and sending notifications.
  • Complying with legal obligations and resolving disputes.

We may also use de-identified and aggregated data for research and analysis purposes.

4. Disclosure of Personal Information We may share your personal information with:

  • Service providers that assist in the operation of our app (e.g., payment processors, IT services).
  • Legal authorities, if required by law or in connection with legal proceedings.
  • Business partners and affiliates with your consent or as part of a merger, acquisition, or sale of assets.

We will never sell your personal information to third parties for marketing purposes.

5. Data Security Crying Out Loud takes reasonable steps to protect the security of your personal information. We use secure encryption methods, firewalls, and other technologies to safeguard your data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. International Data Transfers As Crying Out Loud operates in Australia, your data may be stored and processed locally. In some cases, your information may be transferred to, and processed in, countries outside of Australia. When this occurs, we ensure that any data transfer complies with applicable privacy laws.

7. Access to and Correction of Personal Information You have the right to access, update, or correct the personal information we hold about you. If you wish to exercise these rights, please contact us using the details provided below. We will respond to your request in a timely manner.

8. Cookies and Tracking Technologies We use cookies and other tracking technologies to enhance your experience when using our app. Cookies allow us to collect non-identifiable data, such as usage patterns and preferences. You can choose to disable cookies through your browser settings, but this may affect the app’s functionality.

9. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website and app with the effective date. Your continued use of our services after any changes indicate your acceptance of the revised Privacy Policy.

10. Contact Us If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Crying Out Loud
Email: [email protected]
Phone: ‭1300 560 130‬
Address: 3A/110 Hampden Lane, Artarmon, NSW 2064, Australia.

This Privacy Policy is intended to comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988.